Is this Wild Ginger Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Wild Ginger Hotel have a swimming pool?

Yes, this Wild Ginger Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Wild Ginger Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Wild Ginger Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Wild Ginger Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Wild Ginger Hotel?

Based on the information reported by the owner or manager, the Wild Ginger Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Wild Ginger Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Wild Ginger Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Wild Ginger Hotel | Hotel in Hilo

7.2 (784 Reviews) | 1 Bathroom

Hotel in Hilo

Hotel with free breakfast, near Hilo Farmers Market
A microwave in a common area, laundry facilities, and express check-out are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a picnic area.
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Balcony/Terrace

Security/Safety

Bedding/Linens

Wellness Facilities

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Toilet paper

Shower

Hair dryer (on request)

Towels

Soap

Bedroom

Portable fan

Ceiling fan

Bed sheets

Free rollaway beds

Window screens

Breakfast

Free continental breakfast available daily 7:30 AM–9:30 AM

Refrigerator

Parking

Free self parking on site

Accessibility

Handrails in stairways

Hardwood flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Smooth flooring in room

Upper floors accessible by stairs only

This property does not have elevators

Area rugs in room

Handrails in hallways

Well-lit path to entrance

Activities

Health/beauty spa

Scuba diving

Snorkeling

Kayaking

Surf lessons

Cave exploring

Sailing

Ziplining

Surfing/body boarding

Swimming

Windsurfing

Fishing

Whale watching

Parasailing

Golfing

Boat tours

Fitness center (discounted access)

General

English

Shared microwave

Smoke-free property

Guest Services

Laundry facilities

Refrigerator

Free rollaway/extra beds

Daily housekeeping

Laundry facilities

Front desk (limited hours)

Luggage storage

Water sports equipment

Internet

Available in some public areas: Free WiFi

Outdoors

Garden

Picnic area

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 7:00 pm minimum check-in age: 18

Check-out

Check-out before 10:30 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. free rollaway/extra beds! cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 3260020080000, ta-090-400-9216-01, ge-090-400-9216-01 safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - ta-031-350-1696-01 the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Matthew

Oct 10, 2025 06:37:49 AM

Review Score: 10

Summary: Great accommodations. Staff was extremely helpful.

See All Reviews

Room Arrangement

Room Info	Facilities
Family Suite, Ocean View Room Size: 192 square feet m² 2 Double Beds	General Ping - 5.4, Private bathroom, Square feet - 192, Number of bedrooms - 1, Square meters - 18, Separate sitting area, Extra bed count 1, Number of living rooms 1, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room Room Size: 144 square feet m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 4, Garden view, Square meters - 13, Bed count minimum 1, Extra bed count 1, Square feet - 144, Bed count maximum 1, Number of bathrooms - 1
Superior Room Room Size: 144 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 4, Garden view, Square meters - 13, Bed count minimum 1, Extra bed count 1, Square feet - 144, Bed count maximum 1, Number of bathrooms - 1
Premium Room Room Size: 144 square feet m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, Digital TV service, Number of bedrooms - 0, Ping - 4, Egyptian-cotton sheets, Square meters - 13, Premium bedding, Extra bed count 1, Square feet - 144, Number of bathrooms - 1, Private bathroom, Smart TV, Garden view, Balcony, Down comforter, Bed count minimum 1, Bed count maximum 1
Shared Dormitory Room Size: m² 1 Twin Bunk Bed	General Number of living rooms 0, Number of bedrooms - 0, Shared accommodation, Garden view, Shared bathroom, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2